Rates

For Australian Address, free for orders $200 and above. There is a flat rate of $15 for orders under $200, unless item is marked “free shipping”.

For International Orders please call +612 6684 7021 for postage costs.

Turnaround

All orders are shipped within 48 business hours between Monday – Friday, 8am – 5pm.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have a tracking number.

Additional Shipping Charge

In addition to the price for the Goods and the Shipping Charge (if any) you may also need to pay any additional shipping charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Shipping Charge”). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free shipping”, “free freight” or something similar. If you believe that you might live in such an area, please contact us for more information.

Delivery

On delivery you may be required to sign a proof of delivery document. If you are not available to take delivery, your Goods will be taken to a local depot or post office and a calling card containing the relevant contact details will be left at the delivery address.