For Australian addresses, shipping is free for orders over $200. There is a flat rate of $15 for orders under $200, unless item is marked “free shipping”.
You can also pickup your goods for free from our Byron Bay store at Shop 1 75 Jonson Street.
For International Orders please call +612 6684 7021 for postage costs.
All orders are shipped within 48 business hours between Monday – Friday, 8am – 5pm.
For small items, we use Australia Post and they have recently been suffering delivery delays. If your delivery is time sensitive, please get in touch for options available to expediate your delivery.
Couriers are still keeping to delivery turnaround times stated below. The following delivery times are guidelines only, please feel free to call us if your order is time sensitive!
Sydney – Overnight
Rural NSW – 2 days
Melbourne – 2 days
Rural VIC – 3 days
Adelaide – 4 days
Rural SA – 4/5 days
Tasmania and WA – 5 days
Bris and GC 1-2 days
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have a tracking number.
In addition to the price for the Goods and the Shipping Charge (if any) you may also need to pay any additional shipping charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Shipping Charge”). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free shipping”, “free freight” or something similar. If you believe that you might live in such an area, please contact us for more information.
On delivery you may be required to sign a proof of delivery document. If you are not available to take delivery, your Goods will be taken to a local depot or post office and a calling card containing the relevant contact details will be left at the delivery address.